Operations Analyst

Work Type: Full Time

What's Ditto?

Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance. With Ditto, you don't just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions.

Ditto has been featured in LinkedIn's Top Indian Startups of 2022.

Finshots is one of the leading financial newsletters with over 500K subscribers.

What do we do at Ditto?

  • We help people buy insurance. 

  • We explain health and life insurance in a language users understand 

  • We curate and offer personalised recommendations

Who's backing us?

We are funded by Zerodha- India's largest stockbroker

Roles and responsibilities : 

Do you fancy being in charge of outcomes for customers?

We are looking for someone who will take complete ownership and ensure customers get what they paid for. If you are a hustler and love being in the thick of things, this is the role for you. 

You will broadly be responsible for the following: 

  1. Ensuring customers get a brag-worthy experience while dealing with us

  2. Day-to-day operations

  3. Reporting and Analysis

  4. Process Improvement Projects

This role is 70% day-to-day and 30% work on cross-functional long-term projects that bring efficiency and reduce costs.


  • Prior experience in operations and MIS/data analysis is preferred (a minimum of 2 years).

  • Minimum experience in an Operations role (5 years).

  • Experience of using the Google Suite of Apps 

  • Accuracy and attention to detail are a must

  • Ability to multitask and handle pressure

  • Excellent communication skills - written and verbal

  • Ability to build and maintain long-term relationships with varied stakeholders

Please find the Application Process here: 

Should we like your application, we will send you a link via email to record a Short Video Resume

Please take the time to check your inbox and record the same as this process is mandatory.

Perks :

  • Comprehensive health insurance coverage for self and family.

  • Remote opportunity

  • CTC - 8LPA - 12LPA

Submit Your Application

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We will be e-mailing you a link to proceed with the video screening shortly.

Kindly note it is mandatory to submit that in order to take your candidature forward.