Customer Onboarding Specialist

Remote   |   Full Time

What's Ditto?

Ditto is a new offering from Finshots. We want to help millennials make better financial decisions. And we are starting with Insurance. With Ditto, you don't just compare insurance. You understand it. Narrow down choices. Avoid pitfalls and make better decisions.

Finshots is one of the leading financial newsletters with over 300K subscribers.

What do we do at Ditto?

We explain health insurance and term(life) insurance in a language you can understand.

We curate and offer personalized recommendations to our users.

Who's backing us?

  • We are funded by Zerodha- India's largest stockbroker

Job Brief:

You will be the face of Ditto interacting with our users directly.  You will be hand-holding our users in their insurance buying journey.

You would be required to also handle the operations involved in purchasing a policy for the customer, once he/she has had a chat with one of our insurance advisors and has expressed their interest in purchasing a policy from us. This would involve taking customers through payment procedures, explaining and selling additional add-on riders, and assisting the customer with any purchase-related queries.

Also, if you are not from an insurance background, we have a rigorous two-month training program to get you up to speed.


  • Excellent communication and interpersonal skills.

  • Accuracy and attention to detail

  • Good command of English.

  • Basic computer knowledge is necessary.

  • Ability to communicate, present and influence effectively.


  • Opportunity to lead new sales initiatives
  • Comprehensive health insurance 
  • CTC: 4-5LPA

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